How To Withdraw Money From Jsc

How not to become a victim of scammers when making money transfers

Always remember that the safety of money transfers is in Your hands, we advise you to observe the following rules:

Do not disclose information about the money transfer to anyone other than the recipient.
If possible, avoid sending money to strangers.
Money transfers cannot be used as a proof of solvency. If a stranger asks you to provide a copy of the application for sending a transfer or other transaction information, it may be an attempt of fraud.
Do not make a transfer long before its receiving, for example, when planning a trip abroad.
Do not respond to calls / e-mails / SMS received on behalf of money transfer systems, about the need to send a transfer.
Do not respond to calls / e-mails / SMS about winning a lottery / a prize to receive which you must send a certain amount of money for the registration of the prize, payment of taxes, customs fees etc.

What are the express money transfers?

It is an instant transfer of funds by means of payment systems, which allows you to quickly, securely and efficiently carry out transfers both within the territory of Ukraine and abroad.

What money transfer systems does PrivatBank work with?

There are 7 money transfer systems available:

1. Western Union
Payment organization: Western Union Network (France), SAS
Address: 48/50 Rue de la Victoire 75311 Paris Cedex 09, France

2. MoneyGram
Payment organization: MoneyGrаm Payment Systems, Inc.
Address: 1550 Utica Avenue South, Minneapolis, MN 55416, USA

3. RIA
Payment organization: CONTINENTAL EXCHANGE SOLUTIONS, INC.
Address: 7001 Village Drive, Suite 200, Buena Park, California 90621 USA

4. MEEST
Payment organization:
MEEST Corporation Inc.
Address: 97 Six Point Road, Toronto, Ontario, Canada, M8Z2X3

5. Welsend
Payment organization:
JSB Ukrgasbank
Legal address: 1 Erevanska Str., Kyiv, 03087, Ukraine
Postal address: 16-22 B. Khmelnytskyi Str., Kyiv, 01030, Ukraine

6. PrivatMoney
Payment organization:
JSC CB PRIVATBANK
Legal address:
1d Hrushevskoho Str., Kyiv, 01001, Ukraine
Correspondence address:
50 Naberezhna Peremogy Str., Dnipro, 49094, Ukraine

7. INTELEXPRESS
Payment organization:
JSC Microfinance Organization "INTELEXPRES"
Address: Prosp. Agmashenebeli, 89/24, Tbilisi, 0102, Georgia

What is the fee for sending a transfer in PrivatBank?

Fee for sending a transfer depends on the amount, direction and system of transfer.

Where can I get to know the fee for sending a transfer?

The fee can be found at:

The website of PrivatBank → The page of the corresponding system → the block "Rates"
Privat24 «All services» → «Transfers», select «Send»

What is the fee for receiving a transfer in PrivatBank?

receiving a transfer in cash is free of charge;
crediting a transfer to a card is free of charge;
cash withdrawal from a card is according to the card's rates.

What channels can be used to send and receive express money transfers?

In PrivatBank you can send / receive express money transfers through the following sales channels:

in the branches of the bank (by using your card or in cash);
in Privat24 (by using your card) - web and mobile application;
in the Call Center (by using your card) - at 3700;
at self-service terminals of the bank (by using your card or in cash);
at ATMs (receiving to your card).

What information should a client provide in order to send a transfer?

the amount and currency of the transfer;
to choose a transfer system;
country of receipt;
recipient's data;
other additional data, depending on the country of receipt and the selected system of express transfers.

Does PrivatBank work with INTELEXPRESS?

Yes, PrivatBank works with this system, both for sending and for payment.

Can I send a transfer within Ukraine (in foreign currency)?

To send money transfers within the country you can use PrivatMoney and Western Union systems and you can transfer money only in UAH.

You can make a currency transfer by using SWIFT payment to your/your family member's account.

How can I receive a transfer in foreign currency?

If the transfer amount does not exceed UAH 150,000 (equivalent) per day: you can receive it to your card or in cash at the cash desk (if the required amount is available at the cash desk at the time of receipt of the transfer).

If the amount exceeds UAH 150,000 (equivalent), you can receive it to your card (in the currency of the transfer), with no restrictions on cash withdrawal from the card.